Returns & Exchanges
At WONKY, we stand by the quality of our rescued produce and pantry staples. If your items arrive damaged or don't meet your expectations, please contact us within 48 hours for a full refund or replacement.
Document the Issue
Take a clear photo of the damaged goods or the specific quality concern as soon as you unpack your delivery.
Contact Support
Email our team at [email protected] with your order number and the photos attached within 48 hours of receipt.
Review Process
Our quality control team will review your claim within 1 business day to determine if a refund or credit is appropriate.
Resolution
Once approved, we will issue a refund to your original payment method or apply store credit to your next wonky box.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing